Senior Vice President and Chief Integration & Delivery Officer
Transformation, Execution and Delivery
Kerri Jones became Senior Vice President and Chief Integration & Delivery Officer in June 2023. She joined Frontdoor in December 2022 as SVP and Chief People Officer.
Jones is a highly accomplished executive with a strong record of leading teams through change that drives improved planning and execution.
Prior to joining Frontdoor, Jones served at wealth management firm Waddell & Reed, Inc. as vice president of enterprise project management where she was responsible for executing and continuing to evolve processes, and ensuring they were aligned to corporate strategy. Among her achievements, she managed large, multi-faceted projects and programs across several business areas to include leading a $1.7 Billion acquisition of Waddell & Reed while maintaining all business operations for the company.
Prior to Waddell & Reed, Jones served at H&R Block for over 11 years in a variety of roles. As the director of H&R Block Digital, she developed the digital roadmap for further enhancement of Block’s DIY products as well as a new virtual service offering. As the director of the integration & delivery team, she oversaw a large, multi-functional team charged with ensuring products and services were vetted and integrated prior to delivery to frontline tax preparers. In another role as director of Block’s talent acquisition program, Jones played the central role in designing, developing and implementing several transformation initiatives, including a highly successful program that improved efficiency and effectiveness of Block’s annual on-boarding process for its 80,000 seasonal employees.
Jones graduated from the University of Kansas with a Bachelor of Arts degree in early childhood education.