Evan Iverson

Evan Iverson was promoted to Senior Vice President and Chief Operating Officer in August 2024.  In this role, he is responsible for overseeing all aspects of the day-to-day operational functions for the American Home Shield and Frontdoor brands with a focus on enhancing the contractor and member experiences.  Additionally, he is responsible for managing relationships with the approximately 16,000 independent contractors who service American home Shield and Frontdoor customers, as well as providing oversight of the company's technology strategy and architecture, and integration and delivery of technology into the company's service offerings. 

Evan joined Frontdoor in January 2019 as Vice President, Operations where he launched the Contractor side of Frontdoor’s On Demand business and soon led the Contractor facing technology teams, as well.

In February 2022 Evan took on the responsibility of managing the brand’s relationship with thousands of contractors across the country and all Frontdoor businesses, including developing the supply and contractor models for Frontdoor’s on-demand service. Among his achievements, he was instrumental in launching industry leading metrics that measure the impact of operations experience on customer retention. For his outstanding leadership and demonstrated record of success, Evan was promoted to Senior Vice President of Contractor Engagement in August 2023. 

Prior to joining Frontdoor, Evan worked at Amazon for over three years where he led multiple product and business teams in solving operations problems with technology and was responsible for $3.5B of revenue for FBA – Fulfillment By Amazon. Evan began his career as a salesperson at Trane for six years beginning his experience with the skilled trades, followed by graduate school. He then served for six years at McKinsey leading operations transformations.

Evan graduated from Iowa State University with a bachelor’s degree in chemical engineering. He also possesses a Master of Business Administration from the University of Virginia Darden School of Business, and a Juris Doctorate from the University of San Diego.