Bala Ganesh

Dr. Bala Ganesh assumed the role of Frontdoor’s senior vice president and chief technology officer in July 2025.  He previously served as a Frontdoor, Inc. board director from July 2023 to June 2025.

In his role as chief technology officer, Ganesh is responsible for overseeing all technical aspects of Frontdoor’s brands, including strategy, development, and implementation of technology.  His key responsibilities include providing strategic direction and oversight for the development and implementation of scalable, cost-effective solutions in line with organizational objectives and company strategy, managing the technology team, cybersecurity and data privacy. 

Ganesh brings a wealth of experience in digital transformation, cybersecurity and product development.  He previously served as the Chief Technology Officer of OnTrac Logistics, a subsidiary of OnTrac Final Mile, a logistics company providing e-commerce delivery services.  Prior to OnTrac, from August 2022 to August 2023, Ganesh was a Partner at AKF Consulting LLC, which provides technology consulting, technical due diligence and interim technology leadership services.  Previously, Ganesh served at United Parcel Service for over 10 years in a variety of roles.  Among the highlights, as Vice President of Engineering, he managed UPS’s global technology innovation strategy. While in this role, he was recognized by Business Insider as one of the 100 people transforming business. As the Vice President of Advanced Technology, Ganesh led UPS’s technology strategy for aerial drones, robotics, sensors, artificial intelligence, and autonomous vehicles. As the Vice President of Advanced Analytics and Revenue Management, he led a team of data scientists and marketers to implement machine learning prediction models for pricing and other functions. 

Ganesh holds a PhD in aerospace engineering with a minor in mathematics, and an MBA and a MS in aerospace engineering from the Georgia Institute of Technology. He also holds a Bachelor of Arts from the Indian National Defence Academy. Upon graduation from the NDA, Ganesh served for six years as a fighter pilot in the Indian Air Force.